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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up menu will appear. It contains exhaustive info about all the actions that you can perform on the page in question. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of tutorial videos illustrating how to use our Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our extensive FAQ database, which includes questions asked by actual users and offers real solutions. We constantly update our FAQ database with new articles in an attempt to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of customer support engineers available 24/7 and eager to help you with any issue. Each support ticket you send will be answered in less than sixty minutes (the average support ticket response time is only 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 74704

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com